Customer support

Telehealth

Telehealth services enable the Australian Care Foundation (ACF) to expand its reach and deliver accessible, flexible, and efficient support to individuals. By leveraging highly secure digital platforms, ACF can provide high-quality support while overcoming geographic and logistical barriers.

Guiding You Every Step of the Way

Your Path to Success

Telehealth services at ACF enable us to deliver high-quality care to individuals wherever they are. Using secure digital platforms, we overcome geographic and logistical barriers, ensuring support is accessible, inclusive, and effective.

Our Commitment to You

Understanding participants situations, identifying their challenges, and leveraging their strengths.

Creating a tailored plan based on participants’ NDIS funding, support needs, and desired frequency of services.

Proposed Services via Telehealth

1. Individual Support

Deliver counselling and therapy sessions, including occupational therapists, support coordinators, and psychosocial recovery professionals, through secure platforms.

Conduct behavioural assessments and develop Individualised Support Plans online.

2. Community-Based Interventions

Ensure immediate access to emergency plans via telehealth platforms.

3. Specialised Services

Offer accessible, trauma-informed counselling and resources.

It provides them with the ability to attend medical or therapeutic appointments from the comfort and safety of their homes, reducing the barriers of mobility, transportation, and exposure to potential health risks. Also, it is affordable and valuable for money. It fosters inclusivity by ensuring that essential support is accessible, even to those in remote areas who face challenges leaving their homes.

4. Training and Capacity Building

Train staff and caregivers in best practices for telehealth-enabled behavioural support.

Equip support coordinators with the tools to integrate telehealth into their services.

5. Delivery Methods

For real-time, interactive sessions. 

To enable remote monitoring and continuous engagement.

This is for participants with limited internet access.

6. Benefits of Telehealth Collaboration

Removes barriers related to location, mobility, or transportation.

Offers convenient services for participants and families at times.

Reduces expenses for both providers and participants.

Facilitates collaboration between ACF and other health professionals through shared digital tools.

Why Partner with ACF in Telehealth?

Proven track record of delivering personalised care.

Focus on reaching underserved populations.

Ensures dignity and respect in all interactions.

Builds robust partnerships with healthcare providers to ensure holistic support.

Start Your Telehealth Journey Today

Partner with ACF to deliver flexible, secure, and effective telehealth services.

Call Us: 1300 866 922

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